Frequently Asked Questions

Here’s a few questions we often get from our customers, hope they help! If you want to ask anything else, or have another enquiry, get in touch via our contact page, or send us a DM or email - kiwicamerasmith@gmail.com.

  • Unfortunately, no - we are solely online-based. However, if you live in Wellington, we’re happy to meet up with you locally to drop off a camera or lens, especially for trades/consignment sales! Flick us an email or DM if you have any more questions around this :)

  • Yes! Every camera and lens we sell includes a 30-day warranty in the price, covering any mechanical, electrical, or other functional faults!

  • Absolutely! We’re always looking to buy, trade, and sell cameras on people’s behalf! Fill out the form on our contact page if you’re interested :)

  • Everything we sell, whether domestically or internationally, is shipped via NZ Post. Where it’s appropriate & safe, we do our best to reuse packaging, such as boxes or bubble wrap :)

  • Most of the times, yes, especially if you’re looking to buy multiple products at a time! Get in touch via the contact page if you’re looking to make an offer :)